The Mark Miller Collection - The Largest Collection of Antique Skis, Snowshoes and Sleds In The Country!!
This policy applies to everything sold on this website delivered to a domestic address.
Our website features product pictures of the actual item you will be receiving.
If you have ANY questions regarding ANY product simply call us toll free at 877-OLD-SKIS or 877-LAX-STIX before you order!
It's that simple - this way we can address your concerns before you purchase. That way we can answer any questions you may have regarding the unique one of a kind antiques.
- BROKEN ITEMS
Save as many pieces as you can. Call us to tell us what happened and to obtain an RMA (Return Merchandise Authorization) number.
Without an RMA number, we do not honor any returns. In the case of broken products, we will work with you to ensure a mutually satisfactory solution - either a repair or a comparable replacement.
If you receive a shipment from us and something is broken, CONTACT US IMMEDIATELY us toll free at 877-OLD-SKIS or 877-LAX-STIX- in some cases we may ask you to email us a digital photograph of the broken item as well as the box.
This is for our warehouse - so we may address the issue with them and come to an appropriate solution for you.
If the box arrives via UPS or FEDEX and is visibly damaged, you have the option to not accept or to accept but have the driver note the obvious damages.
IN ANY EVENT contact us immediately if your shipment is damaged. Again, toll free at 877-OLD-SKIS or 877-LAX-STIX